Program Schedule

8.00 am - 9.00 am Registration & Breakfast
9.00 am – 9.25 am Welcome, Lamplighting,Unveiling the theme 
9.25 am – 9.45 am Key Note Address 1 : Quality beyond compliance : From Accreditation to Transformation   Dr Atul Kochar (CEO-NABH)
9.45 am – 10.00 am Key Note Address 2 : Affordable Quality care in India: Innovative Healthcare Models
SESSION -1: ESSENTIALS OF LEADERSHIP
10.00 am - 10.20 am Healthcare workforce development : Building resilience to fuel Excellence Dr Neil Sequeira (COO - Head & Neck Hospital, Mumbai)
Panel Discussion 1: From Vision to Action: Healthcare Leaders' discussion on innovative strategies to redefine Quality Care
10.20 am - 11.05 am Moderator: Mr Gautam Khanna - CEO, PD Hinduja Hospital, Mumbai         
Panelists :
1. Mr Jitendra Haryan - CEO, Jaslok Hospital Mumbai
2. Dr Santosh Shetty - Executive Director & CEO,Kokilaben Dhirubhai Ambani Hospital Mumbai
3. Dr Firuza Parikh - Director Assisted Reproduction and Genetics, Jaslok Hospital Mumbai
4. Dr Vivek Talaulikar - COO IHH Healthcare India & CEO Gleneagles Global Hospital Mumbai
5. Dr Shilpa Tatake - Group COO, Jupiter Hospital, Mumbai
6. Dr Arindam Kar - Secretary ISCCM & Add. Dir Critical Care-  HN Reliance  Hospital Mumbai
11.05 am - 11.20 am Tea Break
SESSION -2: FUTURE OF QUALITY: ADAPTING TO A CHANGING LANDSCAPE
11.30 pm - 12.20 pm Capt. Sandhya Shankar - Corporate Chief of Nursing - Fortis Healthcare Ltd
11.40 pm - 12.00 pm Importance of Implementing Patient Reported Outcome Measures (PROM) to transform healthcare quality Dr Clive Fernandes (Group Clinical Director & Group COO,Wockhardt Hospitals)
12.00 pm - 12.20 pm From Data to Resistance: Antibiotic Stewardship with Patient - Centered Solutions Dr Akshata Mane - Medical Lead, India, Emerging Markets. Organization : Pfizer Ltd
Panel Discussion 2: Quality professionals and Clinicians in Dialogue: Quality care conundrum , Perspectives Unveiled
12.20 pm - 12.55 pm Moderator: Dr Clive Fernandes - Group Clinical Director & Group COO,Wockhardt Hospitals
Panelists :
1. Dr Vispi Jokhi - CEO,Masina Hospital Mumbai
2. Dr Prashant Borade - Dir Critical Care, Global Hospital Mumbai
3. Dr Preeti Goraksha - Asst. Dir Quality & Clinical Admin, PD Hinduja Hospital Mumbai
4. Dr Indraneel Raut - Add. Dir. Critical Care services, Jaslok Hospital Mumbai
5. Dr Milind Khadke - Dir. Medical Services, Jaslok Hospital Mumbai
6. Dr SB Desai - Dir. Imaging & Interventional Radiology, Jaslok Hospital, Mumbai
1.00 pm - 2.00 pm Lunch
2.00 pm - 2.20 pm Quality Engineering : Problem-solving and enhancing competitiveness of an organization Dr Geeta Fulari - DGM Quality, Sankara Hospital Bangalore
2.20 pm - 2.40 pm Leveraging Technology for improved Patient Engagement,Empowerment and Experience  Mr Apurva Sule
Healthcare Leader, Board Member & Angel Investor
2.40 pm - 3.00 pm Evironmental sustainability : Engineering practices to reduce footprints and improve efficiencies, patient safety and experience  Mr Vinod Kumar KB - Consultant Engineering-Rajagiri Hospital Kochi 
Panel Discussion 3: Implementing a good catch program in an integrated health system/risk assessment
3.00 pm - 3.35 pm Moderator: Ms Kawaljeet Oberoi, Consultant Nursing and Quality Professional
Panelists :
1. Dr Hardik Ajmera - Medical Director, Saifee Hospital Mumbai
2. Dr Suvin Shetty - Laboratory Head, LH Hiranandani Hospital Mumbai
3. Dr Reshma Shaikh - Chief Quality & Patient Safety Officer, Breach Candy Hospital Mumbai
4. Mr Anil Menon- Head-Projects, Jaslok Hospital Mumbai
5. Ms Sabina Sawliwala - Chief Procurement Officer, Jaslok Hospital Mumbai
6. Dr Sonar Narula - Chief of Laboratory, Consultant Microbiologist, Jaslok Hospital Mumbai
SESSION -3: VOICE OF CUSTOMER
3.35 pm - 3.55 pm Advancing Patient Safety: Strategies and Best Practices Dr Lallu Joseph (Quality Manager & Associate General Superintendent- CMC Vellore/Secretary - CAHO )
3.55 pm - 4.20 pm A tool to elevate patient's voice: Patient Reported Experience Measures  (PREMs)  Dr Narayan Pendse (Regional VP-Fortis Hospitals)
Panel Discussion 4: Embracing patient voices in building Quality Culture- Are we empowering our patients enough?
4.20 pm - 4.55 pm Moderator: Mr. Joy Chakraborty, COO, PD Hinduja Hospital, Mumbai
Panelists :
1. Dr Reetu Jain - Dir. BMT & Academics, Jaslok Hospital Mumbai
2. Dr Lallu Joseph - Quality Manager & Associate General Superintendent- CMC Vellore/Secretary - CAHO
3. Ms Minimole Varghese - Chief Nursing Office, Fortis Hospitals Mumbai
4. Ms Mughda Lad - Head Operations, Nanavati Hospital Mumbai
5. Ms Lavina Lall - Head Quality, Patient Safety & Patient Experience, Dep. Head General Admin - Fortis Hospital Mumbai
6. Ms Hiral Sarin - Head Operations, Jaslok Hospital Mumbai
5.00 pm - 5.15 pm Awards, Valedictory Function & Vote of Thanks
5.15 pm Tea Break